YES! We accept phone, fax and e-mail orders or requests for quotes.
- For phone orders, please call us at (855) 483-7397
- For email orders, please email us at firstname.lastname@example.org.
- For fax orders, please fax us at (855) 483-7397
Please log in using your account number or email address and your password, then click “Orders” section to see your complete order history.
As your order is processed, an email will be sent with the current status. As soon as your order ships, an automatic email will also be sent that includes your order number. If you would like to check on the status of your order, you can call us during business hours 855-483-7397 or via live chat.
Shopping cart problems usually occur for one or more of the following reasons:
- Cookies are not enabled, or your browser is configured to disallow iverexpress.com or secure.iverexpress.com cookies.
- Cookies on your computer have become corrupted. (Clearing all cookies should correct this, but please note that, in some cases, this may require you to re-enter passwords you’ve saved on other websites.)
- Your computer’s time is not set correctly.
- You are using security software that restricts or manages Internet access, such as a firewall program.
- If all else fails, try closing all open programs and restart your computer, or try from a different computer.
If an item is found to be out of stock after your order has been placed, we will email or contact you by phone. For your convenience, stock availability and time-to-ship estimates are provided on our web site or via live chat.
First, verify that you’ve received a box for each order number associated with your order. If all boxes have been delivered, but you are still missing an item, check the packing material for small items. If you are unable to locate the missing item, please call Iver Express Customer Service at (855) 483-7397 or via live chat.
The first step is to find the items you wish to add. We recommend two different options. First, you can search for the item by entering one or more terms in the search box at the top of each page, such as the item number or words that appear in the description, then clicking the arrow to the right of the box. Second, you can use the “Quick Finder” tool. Once you find an item you’d like to buy, simply hit the “ADD TO CART” button. Once you have added one or more items to your cart, look for the “Click To View or Checkout” link near the top of the page. Click this link, and the items in your cart will be listed. Here you can modify quantities, remove items or continue the checkout process or add product via live chat.
For all other general/miscellaneous inquiries such as: account information, ordering (including rush processing), shipping, or assistance with a recently-placed order, please direct your correspondence to our customer service or fill out our online contact form. If you prefer, you may email us through your default email handler at email@example.com or via live chat.
At Iver Express, we do our best to provide the finest customer service and support for our customers! We are making improvements to our site daily in hopes of providing you with the best online shopping experience. Please help us improve our site by giving us your opinion, suggestion and comments. Please write us with your suggestion at Website Suggestions: firstname.lastname@example.org or via live chat.